For the resale of second-hand vehicles to the trade, Hödlmayr has developed its Vehicle Integration Programme (VIP), a process-oriented remarketing system:
- Complete preparations and logistics for vehicle returns: takeover, checks, collection from the customers
- Vehicle transport to the Hödlmayr logistics centre with subsequent services, e.g. cleaning, vehicle deregistration, vehicle evaluation including pre-damage, optical preparation and repairs according to defined standards, smart repairs – fix&save, etc.
- Delivery to the buyer or preparation for collection for the buyer
The customer can handle orders via a web-based communications platform, or obtain information regarding the status of the vehicle. Owing to process transparency (remarketing and fleet services), Hödlmayr is able to develop and implement procedural solutions that precisely match customer wishes.